Join to apply for the ICE-Construction Loss Adjuster role at Crawford & Company
2 days ago Be among the first 25 applicants
Join to apply for the ICE-Construction Loss Adjuster role at Crawford & Company
* To handle a mixture of high value Construction and Engineering claims.
* Investigations may be UK based or overseas.
* Drive, maintain and enhance business connections.
Job Description
* To handle a mixture of high value Construction and Engineering claims.
* Investigations may be UK based or overseas.
* Drive, maintain and enhance business connections.
Responsibilities
* Receiving and acknowledging new claims.
* Market for existing and new business lines.
* Preparing case management plans, visiting the Insured, Brokers, Claimants, Claimants’ representatives, Insurers, Re-insurers, Captives and retained Experts.
* Preparing reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum and future actions.
* Visiting sites, interviewing witnesses and preparation of witness statements.
* Instructing and controlling surveyors, lawyers, forensic scientists and other experts as appropriate.
* Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication.
* Additionally developing working relationships with existing clients and helping to identify and plan approaches to new clients.
* Maintain and update files and records keeping fully up to date on any technical or legal changes that may have a bearing on a case.
* Maintain awareness of Business Continuity programme and role within it.
Qualifications
* Work both externally and internally assessing large Construction & Engineering claims, adjusting said claims where appropriate.
* Calculating and agreeing settlement of claims, and preparing final reports.
* Ensures all activities and decisions improve the service provided for clients.
* Builds trust and respect by keeping to the commitments made.
* Can convey a message across in one to one situations in a way which is understood.
* Shares information, knowledge and experience freely with others.
* Seeks feedback and invests time in their own self development both technically and behaviourally
* Strong communication skills both written and verbal.
* Excellent customer service, organisational & communication skills.
* ACII and /or ACILA qualification.
* Experience of Engineering & Construction liability claims and / or Contractors All Risk
* Customer focused.
* Quality focused role – providing quality service to both internal and external customers.
* Team focused – working with colleagues throughout the business.
* Reactive – responding to daily workloads as dictated by customer requirements.
* Proactive – making sure KPIs and SLAs are met.
* Handle and co-ordinate complaints and compliments.
* Achievement of targets.
* Competent use of technology.
* Ability to work on own initiative.
* Ability to demonstrate attention to detail.
* Ability to work as an individual and as part of a team.
* Excellent customer service and communication skills.
* A positive attitude and a proactive approach to solving problems.
* Able to co-ordinate a variety of actions concurrently.
* Ability to work to given targets.
* Work both externally and internally assessing large Construction & Engineering claims, adjusting said claims where appropriate.
* Calculating and agreeing settlement of claims, and preparing final reports.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Sales
* Industries
Insurance
Referrals increase your chances of interviewing at Crawford & Company by 2x
Sign in to set job alerts for “Loss Adjuster” roles.
London, England, United Kingdom 3 days ago
London, England, United Kingdom 2 weeks ago
Leatherhead, England, United Kingdom 2 weeks ago
General Property- Commercial & Domestic Loss Adjuster
London, England, United Kingdom 2 days ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 1 month ago
South East, England, United Kingdom 1 week ago
General Property- Commercial & Domestic Loss Adjuster
London, England, United Kingdom 5 days ago
London, England, United Kingdom 4 months ago
General Property- Commercial & Domestic Loss Adjuster
London, England, United Kingdom 4 days ago
East Ham, England, United Kingdom 6 days ago
South East, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 months ago
Bromley, England, United Kingdom 22 hours ago
London Area, United Kingdom 39 minutes ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr