MIU MIU Seasonal Stock Controller, London
Join to apply for the MIU MIU Seasonal Stock Controller, London role at Prada Group.
Overview
As Miu Miu Stock Controller, you support the Stock Manager in all responsibilities related to warehouse management and in providing services to the Store. You ensure the correct handling of goods in store, comply with KPI’s, guidelines, and company procedures for product care. You are accountable for achieving individual and team targets, and you act as a proactive player to ensure the best service and respond to customer needs for both in-store and e-commerce channels. This is a fixed-term contract for a duration of three months, with the start date from October.
Key Responsibilities
* Ensure the care and protection of the product according to company guidelines
* Day-to-day management of goods receipt and storage in line with company procedures and criteria, preparing products to be brought to the sales floor and in special areas while optimizing timing and efficiency
* Prepare shop-to-shop and returns transfers in compliance with company guidelines and timelines
* Prepare the flow of E-Commerce orders (Prada.com or e-Tailers) ensuring required service levels
* Prepare the flow of damaged, not-sellable products (On Hold, Consignment, etc.), products under repair
* Organize packaging and stationery physically and in IT systems
* Organize display objects system
* Participate in correct management of uniforms flow
* Participate in correct management of gifts flow
* Protect and package products inside the store and for transfers, including e-commerce shipments
* Ensure company guidelines are followed in the event of theft, including communication and documentation
* Support prompt investigation in the event of system negatives
* Manage product flow and related documentation in the IT system
* Participate in organization and execution of physical and cycle inventories of finished products and accessories (packaging, stationery, engineering materials) respecting timing
* Support warehouse activities related to sales
* Ensure security and cleanliness of the warehouse
* Support Stock Manager in optimizing and rationalizing all available spaces in collaboration with Store Manager and Store Operations Manager
* Support Sales Associates in the sales process and collaborate with Visual Merchandising as needed
* Maintain contacts and relationships with providers used
* Keep updates and organize archives on a monthly basis
* Comply with KPI updates, guidelines and company procedures from the relevant Store Operations Manager, Store Manager, or Headquarters
Knowledge and Skills
* Similar experience within a luxury or premium brand
* Understanding of luxury customer service
* Experience in building long-lasting relationships with clients
* Ability to work in a team as well as alone
* Excellent communication and interpersonal skills
* Fluency in English
Seniorities and Employment
* Seniority level: Entry level
* Employment type: Contract
* Job function: Management and Manufacturing
* Industries: Retail Luxury Goods and Jewelry
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