About the Role
This is an opportunity you don’t want to miss. We have an exciting opportunity for a Service Manager to join our team in Humberside!
Hours
30 hours per week
Monday - Friday: core office hours
Days to be discussed with successful candidate
Salary
Part‑time salary of £51,642 – £58,011 per annum.
Location
Humberside Region – travel required across the region.
How we support you
* Bespoke induction, including Introducing Health in Justice training course
* Competency framework
* Regional and national career development opportunities
* Bespoke Learning Management System to address your learning needs
* Support from the wider team
Legal Requirements
Candidates must have a legal right to work in the UK. Offers of employment are subject to additional vetting and security checks.
Responsibilities
As our new Service Manager, you will:
* Oversee delivery of high‑quality service delivery across Liaison & Diversion (L&D), Mental Health Treatment Requirements (MHTR) and Reconnect services
* Deputise for the Head of Service, ensuring operational excellence, compliance with clinical governance and alignment with commissioner expectations
* Lead and support multi‑disciplinary teams, providing vision, direction and development opportunities to ensure person‑centred care for service users
* Manage recruitment, ensure accurate and timely record‑keeping, support HOS to prepare reports for commissioners and partnership boards, and drive continuous improvement initiatives
What we offer
* Discounts on shopping and leisure activities
* Support to grow in your role and continue your professional development
* 24/7 employee assistance helpline and financial assistance when you need it
Qualifications and skills required
* Degree or appropriate equivalent level of experience or clinical qualification
* Experience leading multi‑disciplinary teams, including providing regular supervision and appraisal support
* Experience of client management or meeting commissioner expectations
* Experience of line‑managing staff and managing performance and conduct issues
* Experience of developing effective working relationships with internal and external stakeholders
* Motivated as an individual and when working in a team
Our person‑centred model is focused on providing meaningful pathways to anyone faced with criminal charges, as well as understanding what triggers and socio‑economic circumstances might lead to people offending. We will treat individuals more holistically, focusing on the person and early intervention strategies to reduce risks and improve outcomes.
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