Senior Ocean Import Coordinator - Witham - Up to £45,000 An exciting opportunity to join a growing deep sea import team within a busy FCL department. This role is suited to a motivated and enthusiastic individual with a minimum of 8 years' general freight forwarding experience, capable of managing shipments from start to finish. Working Hours Monday to Friday, 8:00am - 5:00pm Benefits Salary: £35,000 - £45,000 (dependent on experience) Company pension scheme Performance-based bonuses Long service awards, including additional holiday entitlement Departmental and company social events Free on-site parking Key Responsibilities Arrange deep sea import bookings Liaise with overseas offices and global partners Manage shipments end-to-end (start to finish) Process sales and purchase documentation Provide FCL quotations to UK clients Quote and manage shipments for FBA (Amazon) clients Maintain and update client bookings and pricing within shared systems Manage and develop key accounts Raise and process invoices Handle direct client accounts and relationships Resolve customer queries and complaints efficiently, in line with company procedures Requirements Strong knowledge of Ocean imports, including FCL for a UK based freight forwarder Min. 8 years in freight forwarding Experience managing shipments from start to finish Experience working with overseas agents and partners Ability to quote and price FCL shipments Experience managing key accounts and direct client relationships Familiarity with FBA (Amazon) shipments Strong administrative and organisational skills Ability to resolve customer queries and complaints effectively Proficiency in freight systems and Microsoft Office WR Logistics are the 1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.