Overview
Opened 2002
193 bedrooms
120-seater Bar & Grill
12 private event spaces - largest seats up to 120
Spa - 5 treatment rooms, sauna, steam room, Jacuzzi, pool, rain showers
Housed within the former Royal Mail Sorting Office in the heart of the city centre, within minutes of New Street station; Grand Central. England’s second city, Birmingham is packed full of exciting attractions. From being named as 'most exciting food destination' by the Good Food Guide 2022 to the world class Bull Ring Shopping Centre, live performances at the Barclaycard arena, Hippodrome and Alexandra Theatre, to tranquil walks down the Gas Street Basin canal. With multiple Industrial Revolution-era landmarks that speak to its 18th-century history as a manufacturing powerhouse, it’s also home to a network of canals, many of which radiate from Sherborne Wharf and are now lined with trendy cafes and bars.
About The Role
Cluster Sales Manager, Malmaison & Hotel Du Vin, Competitive Salary, Full Time Hours, Permanent Contract, Birmingham
A fantastic opportunity to help maximize the revenue across the Malmaison & Hotel Du Vin properties. In this role you will act as Cluster Sales Manager to drive the Hotels Sales and Marketing plan. Reporting into the General Managers and the National Sales Director you will ensure that both brands are represented whilst actively looking for new opportunities and cross selling all hotels within Mal / HdV. You will lead, support and develop the cluster sales executive to ensure optimal performance and achievement of business objectives. You will manage the inquiry process, ensure training and communication within the department and across the two hotels is implemented with maximum efficiency and develop strong relationships with guests within the hotels. You will be a self starter, organised and able to prioritise actions whilst managing tasks through to completion. It goes without saying that excellent communication skills in both verbal and written form are essential as is confidence in presenting to senior decision makers in other businesses. Experience in a similar role would be beneficial as would a working knowledge of the Hotel industry.
Responsibilities
* Drive the Hotels Sales and Marketing plan for Malmaison & Hotel Du Vin properties within the cluster.
* Represent both brands and actively seek new opportunities; cross-sell across all hotels.
* Lead, support and develop the cluster sales executive to ensure optimal performance and achievement of business objectives.
* Manage the inquiry process and ensure training and communication within the department and across both hotels.
* Develop strong relationships with guests within the hotels.
* Be a self-starter, organised, and able to prioritise actions and manage tasks through to completion.
* Demonstrate excellent verbal and written communication skills and confidence in presenting to senior decision makers.
* Leverage experience in a similar role and a working knowledge of the hotel industry.
Benefits
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros
* Fully funded Apprenticeship programmes to support career development
* High Street Discounts on a range of shops, experiences, holidays and more
* Cycle to work scheme – save up to 40% on bikes
* Healthcare Cash Plans - dental, optical, medical and more from £5 per month
* Referral schemes that pay up to £1500
* Uniform provided
* Wellness & National Campaign Days Calendar
* Wagestream for real-time pay access
* Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast
* Support for The Brain Charity
* Employee Assistance Programme – free, confidential advice 24/7
Probation and additional benefits
* Private Medical Healthcare
* Bonus Plan based on clear KPI targets
* Critical Illness cover
* Life Assurance
Our Sustainability Goals
* 100% of electricity from renewable energy
* Recycle a minimum of 70% of hotel waste
* Move to a chemical-free cleaning system in bedrooms and public areas; enzyme-based eco-friendly system in kitchens
* Volunteer to work for sustainable charities 2 days per year on full pay
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