Job Description
* Oversee day-to-day administrative functions to support smooth business operations
* Coordinate operational activities across multiple catering sites, ensuring consistency and efficiency
* Act as a central point of contact between clients, site teams, and senior management
* Support onboarding, training coordination, and compliance documentation for staff
* Maintain accurate records, reports, and internal systems (e.g. invoicing, stock tracking, and performance data)
* Diary management support
* Assist in implementing operational processes and continuous improvement initiatives
* Monitor service delivery standards and support site teams in resolving issues promptly
* Provide general support to senior leadership, including reporting, analysis, and project coordination
Qualifications
* Proven experience in an administrative and/or operations support role, ideally within catering, hospitality, or a fast-paced service environment
* Highly organised with strong attention to detail and the ability to prioritise effectively
* Confident communicator with the ability to build relationships across teams and with clients
* Strong IT skills, including Microsoft Office (Excel, Word, Outlook)
* A proactive, problem-solving mindset with the ability to work independently
* Experience with scheduling, compliance, or multi-site operations is highly desirable
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.