About the job
This is a rare opportunity to join a start up with a difference and work directly with the Founder. We are a small ambitious creative Managed Services agency at a key growth stage with a growing portfolio of Big Tech clients.
Role Overview
We are seeking an exceptional Executive Assistant to the CEO / Founder to provide high-level, trusted support across executive priorities, operations, finance, team management and administration. This role goes well beyond traditional EA responsibilities, it is ideal for someone who thrives in fast-moving environments, enjoys wearing multiple hats, and wants real exposure to managing SOW's, Contracts, Team Building and balancing financials.
You will work directly with the CEO and closely with our teams embedded into our clients Marketing teams. If you have experience with using AI to drive efficiencies and are a dab hand at spreadsheets - please call these out.
Key Responsibilities
Executive & Strategic Support
* Act as a right-hand support to the CEO, managing tasks, priorities, and follow-ups
* Anticipate needs and proactively manage the CEO’s day-to-day workload
* Support preparation for meetings, Travel arrangements, and external engagements
Operations & Administration
* Provide hands-on support across company operations and general administration covering contracts MSP's, MSA's, SOW's
* Help build and improve internal processes as we scale, including finance management
* Support staff screening, interviews, onboarding and coordination for new hires
* Work with our HR partner to deliver seamless team management
Travel & Logistics
* Coordinate complex travel arrangements including flights, visas, and logistics
* Manage schedules across time zones and global teams
Client & Stakeholder Support
* Provide occasional client-facing support as required
* Act as a professional and reliable point of contact for internal and external stakeholders
General Support
* Handle ad-hoc projects and requests in a dynamic, fast-changing environment
You'll have knocked our socks off in 6 months if...
* The CEO's time feels calmer, more intentional, and more impactful
* You are consistently one step ahead of priorities, travel, and decision-making needs
* Stakeholders trust you as an extension of the CEO
* Meetings are better prepared, more focused, and more productive
Requirements
* 2 year sof operational or administrative experience
* Direct executive support experience is a plus
* Right to work in the UK
* Strong experience with Google products
* Interest in tech and startups is a bonus
* MSP and contract negotiations is a big plus
* HR skills and experience
* If you have experience with using AI to drive efficiencies and are a dab hand at spreadsheets - please call these out.
This role is for you if...
* You are exceptionally organised, detail-oriented, and calm under pressure
* You enjoy anticipating needs rather than reacting to them
* You are comfortable spinning multiple plates and are a ruthless prioritiser
* You are discreet, trustworthy, and confident handling sensitive information
* You thrive in a fast-moving, unstructured environment
* You are kind, composed, and emotionally intelligent
* You want to work in a start up with HUGE ambitions
* You want true global exposure