Account Handler
Commercial Account Handler
Edgbaston, Birmingham
This role is centred around providing professional guidance and outstanding service to both new and existing clients. It plays a crucial role supporting Account Executives in acquiring new business and retaining existing clients, with a focus on nurturing relationships and ensuring high levels of customer satisfaction.
Cultivating and maintaining strong relationships with clients, providing exceptional service and tailored insurance advice whilst delivering timely, compliant, and effective administration and processing on core systems.
This is an extremely important position within PIB and requires the successful applicant to have a strong understanding within a Commercial Account Handling role.
Ensuring:
* Good customer outcomes.
* Prevention of foreseeable customer harm.
* Adherence to all regulatory requirements.
* Clients achieve their financial objectives.
The role is a balance between providing excellent service, assisting with business growth, and maintaining regulatory and operational excellence to deliver consistent, positive results for clients and the business.
Key Responsibilities:
1. Build and maintain strong client relationships, acting as a trusted advisor by leveraging all ...