The Senior Credit Controller will be responsible for ensuring debtors are effectively managed, including the raising of invoices and credits, ensuring customer accounts are up to date and if not, following the correct procedures to obtain payment.
Responsibilities will include but not be limited to:
· Proactively chase any payments that are due/ overdue ensuring that payments are received within the agreed payment terms.
· Inputting and processing customer receipts to the relevant accounts in a timely and accurate manner, both verbally and via email.
· Raising customer invoices, updating PO numbers, sending customer statements as requested and monitoring the auto reminder system.
· Escalating any payment concerns to the Finance Operations Manager and placing any accounts on stop if required following procedures.
· Working through tickets on the software, updating any financial information and resolving within agreed timeframes.
· Developing good rapport with our customers through effective and professional communication, achieving a good working relationship.
· Providing support within the Credit Control team when required, including taking card payments over the telephone and covering absences.
· Periodic reviews of accounts for potential bad debt or credit provision.
· Supervising the Credit Controller by monitoring on a daily basis the incoming tickets and emailing inboxes ensuring they are all dealt with in a timely manner.
· Undertaking any other duties which the Company deems reasonable and that you can perform.
Requirements
About you
Skills:
· Ability to prioritise own workload and work to deadlines.
· Strong numerical and Excel skills.
· Ability to work under own initiative and under pressure.
· Excellent written, verbal and oral communication skills.
· Computer literate.
Knowledge and Experience:
· Credit Control experience.
· Experience of working in a Finance team.
· Basic accounting and VAT knowledge.
Qualifications:
· Maths and English at a GCSE level or equivalent.
· Accounting qualification e.g. AAT (desirable).
Benefits
Benefits
· Competitive salary and benefits
· Company Pension scheme
· 25 days annual leave per year pro-rated, plus bank holidays
· On-site parking
· Employee Assistance Programme