Overview
Join to apply for the Casual Receptionist role at Leonardo Hotels UK & Ireland.
Be the face of the hotel, bringing a warm and friendly personality to work every day. You’ll be stepping into a busy role as part of a vibrant front desk team, and you’ll be an ambassador for the hotel as the first person guests meet. You’ll organise all aspects of the check-in and check-out processes, offering guests the real 5-star treatment at our hotel.
Responsibilities
* Be the friendly face of the hotel and deliver 5-star guest service during check-in and check-out.
* Assist guests with information, local recommendations, and resolutions as needed.
* Work as part of a busy front desk team to ensure smooth operations.
What we’re looking for
* Be yourself
* Be passionate to make a difference and eager to bring new ideas to the table
* Be courteous to guests and colleagues at all times
* Use savvy knowledge to offer guidance and local recommendations for a great stay
* Have top-notch organisational skills
* Be dependable, and a reassuring influence for guests
Benefits
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Company-wide recognition scheme with vouchers to spend on high street shops
* Meals at work
* Talent referral scheme: earn yourself a bonus for recommending a friend to join us
* Regular events and celebrations
* Access to Company Pension Scheme, Life Assurance and Wellbeing Support
* Ongoing job-related training programmes with clear paths for progression
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Administrative
Industries
* Hospitality
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