Operational Support Grade - HMP East Sutton Park (Prison Support Role)
His Majesty’s Prison and Probation Service.
An extraordinary job. Done by someone like you.
As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team performing various tasks – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active role involving both desk duties and physical tasks such as lifting, carrying, and walking to accompany vehicles across the prison grounds.
Someone like you
You don’t need any formal qualifications for this role, but if you are a good communicator and can stay calm under pressure, this fast-paced job could be the start of a successful career.
Helping to keep a prison running smoothly and safely requires good judgment, common sense, and above all, teamwork.
As an OSG, you will work a variety of shifts, including weekends and nights, to ensure continuous operation.
An extraordinary job
This career offers the opportunity to protect the public and make a difference by supporting daily operations within our prisons.
While your contact with prisoners will be limited compared to prison officers, you may interact with prisoners occasionally, depending on the prison.
The OSG role provides valuable knowledge and experience of prison operations and can open pathways to other prison roles, including the OSG to Prison Officer conversion scheme.
What you can expect from us:
- Excellent training and opportunities for progression and development.
In addition to your base pay, you will receive:
* 25 days of annual leave on appointment, increasing to 30 days after 10 years of service (pro-rata)
* 9 days of bank, public, and privilege holidays
* Access to a paid Level 2 apprenticeship in customer service
* Access to the Civil Service pension scheme, season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme
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