Position Technical Account Manager
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Salary Up to £70,000 per annum + £5,000 car allowance
Location Enfield
Reporting Into Account Director
TecRec are currently recruiting for a Hard Services Account Manager to manage a portfolio of commercial sites throughout the Enfield area, my client provides and manages numerous engineering services across the commercial sector in throughout the UK.
You will be responsible for manging a P&L of 4 million and a team which consists of a Technical Services Manager, Mobile Engineers & Helpdesk Administrators throughout the portfolio. This an excellent opportunity to join an established maintenance provider who invest both time and training into their employees.
We are looking for a qualified and experienced Account Manager from a facilities management background with a proven track record of delivering high levels of service.
As the Account Manager you will be responsible for the following:
Monitor and review day-to-day delivery including performance of key service partners and specialist subcontractors, ensuring compliance with the agreed specification.
Audit every site monthly for compliance, consistent service levels and improvement opportunities.
Ensure customer satisfaction by building and maintaining strong relationships with all key stakeholders
Establish robust procedures for effective planning, organisation and control of the services
Manage all financial agreements with supply chain partners
Roll out best practice approaches and providing access to innovative technologies
Oversee our health, safety & environment management protocols in line with client policy and the site-specific risk mitigation approaches
Support and provide data to facilitate strategic review and implementation of positive service changes
The ideal candidate will have experience as well as qualifications in Mechanical, Electrical or Air Conditioning and a strong background in hard services engineering.
THE PACKAGE
Up to £70,000 per annum
Car Allowance - £5,000
25 Days holiday
Pension scheme.
Death in Service available after qualifying period .
Please get in touch with TecRec for more details on this vacancy.
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