Employability Team Leader
Salary: £35, per annum
Location: Harrow
The Team Leader is a transformative role responsible for driving performance and results from a team of Employment Advisors. The Team Leader will support the team to achieve individual and team targets, whilst providing ongoing practical support through observations, caseload reviews and discussions of complex cases. They will conduct performance reviews and observations to assess competence in line with Ingeus' Performance Excellence Programme.
What you will be doing?
1. Direct Line Management of the team
2. Mentoring, training & developing the team to perform their roles effectively
3. Regular observations and caseload reviews
4. Supporting successful project delivery by maintaining operational excellence, achieving KPIs, managing the day-to-day quality of provision & managing performance
To be successful you will require;
5. Previous Team Management / Lead experience is essential
6. Experience of overseeing performance, mentoring & supporting colleagues, ensuring KPIs are met
7. Stakeholder Management; Ability to effectively network & build relationships internally & externally
At Ingeus, weve spent time listening to our employees to build our benefits package;
8. 25 days annual leave plus bank holidays with the opportunity to salary trade extra
9. EAP Support programme available 24/7 with access to 6 x counselling sessions
10. Private Medical Insurance / Life assurance
11. Up to two days each year dedicated to Community Giving (Volunteering)
12. Eyecare vouchers with help to purchase new glasses
13. Online discount shopping via Perks at Work
14. Cycle to Work scheme
15. Travel Season ticket loan
16. Long Service Awards
17. Access to Salary Finance; financial education and advice
18. The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
About Ingeus
Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. We improve opportunities and help create strong societies where people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate and proud to work with customers and communities to drive social change.
At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.
Please note, if we receive a high volume of applications, the role may be closed early.