Role overview
Department: Operational Support Unit
Salary: £25,242 - £27,204 (pro rata)
Hours: 20
Contract Type: Permanent
In this role you will input, record, check and maintain road traffic collision reports, using various SYP IT systems. You will also review and respond to incoming correspondence including the disclosure requests for Police Reports & all other relevant material.
Role: Collisions Administrator
Location: Operations Complex, Tinsley, Sheffield
Key Responsibilities
* Input, record, quality assure and maintain road traffic collision reports, using various SYP IT systems (including PRONTO, CRASH, CONNECT and SMART Contact).
* Assess each collision record and decide whether to allocate to a police officer for further investigation or finalise where there are no lines of enquiry.
* Monitor timely and accurate completion of RTC investigations, liaising with Police Officers across the Force, to obtain relevant information and evidence and, where required, provide updates to involved parties (via phone, letter, email).
* Process outcomes for drivers including driver awareness courses, build prosecution case files in line with CJU guidelines and complete quality assurance.
* Ensure excellent public service delivery by responding promptly to enquiries from the public, Police staff and external organisations, ensuring any information is provided in compliance with GDPR and MoPI guidelines.
* Liaise with internal and external stakeholders to ensure safe and accurate sharing of information relating to RTCs (inc Roads Policing Group, Serious Collision Unit, Criminal Justice Unit, Forensic Collision Unit, Crown Prosecution Service, Local Authorities).
* Research, interrogate, collate, and evaluate information from all Force systems (including DEMS, Connect, Pronto, Crash, Smart Contact, etc) to identify relevant information for consideration of disclosure under the GDPR 2018.
* Review police information including digitally recorded evidence (which can be sensitive / graphic) for consideration of disclosure and undertake necessary work to redact personal/sensitive information, applying relevant exemptions to justify non-disclosure (i.e. risk of harm / public interest tests).
* Facilitate and assist in arranging interviews between Police Officers and third-party organisations in line with relevant legislation, guidelines and timescales as required.
* Review archived files to ensure retention/destruction in compliance with MOPI guidelines.
Skills and Experience
* Good communication skills by a variety of means including telephone and keyboard.
* Good organisational skills and ability to work under pressure.
* Good IT skills and knowledge of Microsoft applications.
* Ability to cope with working with a distressing subject matter.
Evidence in application: Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview.
Additional information
For more detailed information relating to the role, skills and experience for this role, please view the role profile.
What We Offer
* Generous salary and pension scheme
* Generous annual leave allowance
* Flexible working arrangements including flexi-time and hybrid working
* Supportive team culture underpinned by values of Fairness, Integrity & Trust
Eligibility
Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.
Appearance & Standards
South Yorkshire Police is committed to professional standards in dress and appearance. Tattoos visible on duty are permitted if not deemed unacceptable or inappropriate. Tattoos will be reviewed as part of the recruitment process.
Diversity & Inclusion
Applications are welcome from female and ethnic minority candidates. We encourage applications from underrepresented groups. If you are from an underrepresented group and want to learn about support, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk.
Contact Details
For further information about the role, please contact: Inspector Kieran Frain by email Kieran.Frain@southyorkshire.police.uk
Closing Date: 27th April 2026
Documents To Review and other candidate guidance are available via provided links in the original posting.
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