Overview
You get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.
Qualifications
At least 3 years of retail experience
At least 1 year retail supervisor experience
Confident and comfortable engaging customers to deliver an elevated experience
Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
Initiates completion of tasks or activities without necessary supervision
Flexible availability - including nights, weekends, and holidays
Responsibilities
Inspire, and motivate your team to drive sales that deliver exceptional customer service
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, customer experience, merchandising, visual, and operational expectations
Maintaining personal and productivity goals
Uphold the quality and productivity of every aspect of your store
Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
Ability to learn and share expertise of products and trends to fit customer's needs
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Contributes to a positive and inclusive work environment
Benefits
From: £ £13.85 per hour
28 days holiday - plus an extra day per year for the first 5 years
Associate discount of between %
WellHub - Daily Wellbeing options for Employees
Employee Assistance Program - Retail Trust
Company Sick Pay scheme
Head Office Internships
Striper Ambassador Programme
Development Opportunities
Address
The Telford Centre
City
Telford (Birmingham)
State/Province
UK
Postal Code
TF3--4BL