We enjoy working together and can always rely on each other’s support.
We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you and ensure you are fully informed about the business's direction and your role within it.
We have a great opportunity for an experienced Aftersales Manager to join us. You will be responsible for the Service Department at our Dealership, ensuring that volume and profit targets are met. The successful candidate will maximize productivity and identify new opportunities to innovate and improve all aspects of the business. You will also oversee sales activity by reviewing performance with the team and implementing actions to improve sales. We are looking for someone enthusiastic, self-motivated, and capable of motivating others in a fast-paced environment.
Join our 3,000-strong team across the UK and benefit from our investment in your development, rewards, and future. If you believe you can make a difference and motivate others to achieve their goals, this role could be for you.
Key qualities and experience we seek:
* Are you a key team player?
* Are you self-motivated, dedicated, and tenacious?
* Are you people-centric in your outlook to success?
* Do you have a proven track record of team leadership?
* Do you have a minimum of 3 years' experience in an Aftersales Management role?
* Can you demonstrate a strong background in process improvement to drive KPIs in Aftersales?
A Day in the Life of an Aftersales Manager
Along with our generous rewards and structured training and development, we offer job security and opportunities for progression. If you are committed and seeking a career, please apply online.
In addition to a competitive salary, the position offers:
* Industry-leading package
* 33 days annual leave (including bank holidays) with an option to purchase or sell additional days
* Pension scheme & life assurance
* Company car
* Ford Privilege vehicle purchase scheme
* Discounts on Service, Bodyshop, and Parts
* One day annually to volunteer for a charity of your choice
* Cycle-to-work purchase scheme
* Access to Perks at Work discount website
When completing your application, please detail your relevant experience, skills, and responsibilities. We conduct blind recruitment; our Hiring Managers will not see your personal details or CV until you are selected for an interview. Use the application form to showcase your experience as you would on your CV.
For your first 5 days, you will attend our residential induction academy at a hotel in Northampton, where you'll learn about our business before starting your role.
Our PPA (People, Performance, and Accountability) is central to TrustFord. Our Network Groups support us in fostering respect and care among colleagues, regardless of race, ability, gender, or personal orientation. We aim to develop inclusive and diverse teams that reflect the communities we serve. We welcome applications from all backgrounds and collaborate with our colleague Network Groups—including Race, LGBTQ+, Disability, and Gender Networks—to encourage diverse applications.
To request adjustments during the application process, please contact the Recruitment Team.
We support flexible working arrangements and will consider requests at any stage of the application or employment process. Although some roles may not be suitable for flexible working, we will do our best to accommodate your needs. Please contact our recruitment team to discuss your requirements.
TrustFord is an equal opportunities employer and does not discriminate based on anything other than the ability to perform the job. All employment offers are subject to background checks.
We advertise vacancies to attract candidates directly; if agency assistance is needed, we will contact our preferred suppliers. Unsolicited CVs from agencies will not be accepted.
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