Job overview Some out of hours work required to support events. An exciting opportunity has arisen for a suitably experienced healthcare professional to lead the day-to-day operations of the Fountain Centre and further develop our complementary therapy and wellbeing services. The Fountain Centre is an independent charity based in the Royal Surrey NHS Foundation Trust, providing information, emotional support and complementary therapies to people affected by cancer across the local community. This post is central to the Fountain Centre’s integrative oncology service. The post holder will provide leadership and operational management for our complementary therapy and wellbeing provision, ensuring safe, high-quality and person-centred support for people living with and beyond cancer, and for those close to them. You will oversee the services run from the Fountain Centre, including coordinating the daily programme, managing and supporting staff and volunteers, and ensuring robust governance, data collection and reporting. You will also deliver direct clinical work, including triage and supportive conversations with patients and family members, helping them to navigate the psychological, emotional and practical impact of a cancer diagnosis and treatment. Advert The Fountain Centre is an independent charity based within the Royal Surrey Cancer Centre at The Royal Surrey NHS Foundation Trust (RSFT). It provides a caring and supportive environment for people affected by cancer. The Centre is currently developing an integrative cancer care model which is a patient-centred, evidence informed approach that uses lifestyle factors, mind-body practices and complementary therapies, alongside conventional cancer treatment. The charity also offers signposting and a benefits service The main purpose of this role is to manage the operation of the Fountain Centre at the Royal Surrey Cancer Centre (FC) and the day to day services it offers, to ensure the effective and professional delivery of information and services to Cancer Patients and their Carers in compliance with all NHS regulations and Governance requirements. To maintain the currency of standards, skills and qualifications of all staff, therapists and volunteers to ensure the best use of resources (staff, finance and space) in providing appropriate therapies and support to cancer patients to enhance their health, wellbeing and quality of life, during and after cancer treatment. Working for our organisation Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure. We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley. The Care Quality Commission (CQC) have given us an overall rating of Outstanding. Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us. Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible. A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo Detailed job description and main responsibilities Please see the attached Job Description and Person Specification The main role of this position is to manage all activities, operations, governance and performance of the services that operate on a daily basis at the Fountain Centre, the health and wellbeing hub, creative arts room, oncology wards and online. To ensure patients have timely access to support and appropriate information. The post holder will manage the administrator, coordinator/navigator, therapy staff and a large team of volunteers and will be responsible for the coordinated delivery of the centre’s day to day management ensuring that there is appropriate level of clinical expertise at all times. The post holder will work closely and collaboratively with other Fountain Centre service leads, the Royal Surrey Cancer Centre multidisciplinary teams, and wider partners to ensure our services are well integrated, inclusive and responsive to patient need. The role will demand a high level of flexibility, emotional resilience and the ability to work within a highly challenging field. The post holder must be able to work independently, be self-motivated and have an excellent understanding of cancer care and support services. We are looking for a registered healthcare professional (for example nursing, AHP, counselling/psychology or similar), with: • Significant experience of working in cancer care or palliative care • Experience of leading or managing services or projects in a healthcare or charity setting • A strong interest in wellbeing support, holistic care and complementary therapies • Excellent leadership, communication and interpersonal skills • Strong organisational, IT and data skills, with the ability to oversee safe and effective service delivery This is a Band 8a role. However, we welcome applications from suitably experienced Band 7 professionals who are looking for a development opportunity, and we can offer support and development towards the full Band 8a role.