Team Leader – Retailer Services, Credit Control and Sales Support Team Leader Location: Slough - Hybrid working Salary: £32-34 + Car Allowance and Excellent Benefits Contract: Permanent, Full-time About the Opportunity We’re partnering with a leading organisation in the automotive financial services sector to recruit an experienced Team Leader to oversee a dynamic team within their Customer and Retailer Support function. This is a fantastic opportunity for a people-focused leader who thrives in a fast-paced, customer-centric environment. You’ll play a key role in ensuring the team delivers a market-leading customer experience while maintaining the highest levels of accuracy, compliance, and efficiency. What You’ll Be Doing * Lead, coach, and develop a team of Retailer Services, Credit Control, and Sales Support Specialists. * Drive performance through regular 1:1s, team meetings, and performance reviews. * Promote a culture of continuous improvement, ensuring best practice is shared across teams. * Support the delivery of departmental objectives, ensuring customer and retailer satisfaction targets are achieved. * Oversee compliance with all relevant regulatory and process requirements. * Act as an escalation point for complex customer or retailer enquiries. * Identify and implement process improvements to enhance efficiency and customer outcomes. *...