Job Description
This job is with St. James's Place, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
The role is responsible for supporting the management of credit risk across the Groups lending activities, with a particular focus on managing relationships with Partners and Advisers who will no longer be members of the Partnership.
The individual will have a good working relationship with a wide variety of teams across SJP, ensuring that relevant parties remain informed and take the appropriate actions as required to mitigate potential credit losses.
What you'll be doing:
* Work with members of the Partner Finance team to ensure loans to the Partnership are repaid and credit losses are minimised. Including: reviewing individual lending positions, providing final settlement figures, identifying and tracking required actions, and actioning the final repayment of debt via payments from the borrower.
* Own the process and relevant administration required to recover debts, including conversations with the Field and Partnership. This will Include: issuing statements and correspondence, setting up and maintaining repayment plans and direct debit deductions, inputting monthly deductions from the Partner Remuneration system and reviewing and initiating the recontacting of loans into the correct entity.
* Operate and/or attend multiple regular Recovery Forums, bringing together members of the Partner Finance team and other subject matter experts from around the SJP Group. Maintain a list of actions and follow up on those actions during the month.
* Work closely with the Regulatory Authorisations team to support the offboarding or transfer of Partners and Advisers who have debt. Understand the circumstances around the event and recommend an appropriate course of action to support the best outcome for the Group and the borrower. As well as providing the information required for all Regulated References.
* Ownership of the Partner Finance Leavers inbox, ensuring requests are actioned and responded to within SLAs.
Essential Criteria
* The individual must have strong administration skills and have good working knowledge of the full Microsoft Office suite in particular: Excel, Word and PowerPoint.
* They should have a strong attention to detail and an eye for accuracy, including the ability to review the integrity of underlying loan records and ensuring data input is accurate and consistent.
* Excellent time and priority management skills
* The role also requires a good level of financial literacy, being able to calculate financial settlements and identify the required actions to achieve the appropriate financial outcome.