Key Responsibilities
* Partner Relationship Management – Act as the go‑to contact for partner agents across the UK, building strong, trusted relationships that feel like partnerships, not transactions.
* Contract Management – Oversee the full lifecycle of partner contracts, from onboarding and training through to renewals and performance reviews.
* Team & Process Building – Help design and implement scalable account management processes and tools as the business grows.
* Client Entertainment & Engagement – Organise and host events, dinners, and other social experiences with partner agents to maintain a strong, human connection.
* Customer‑Centric Problem Solving – Own issues when they arise, using a calm head and proactive mindset to resolve challenges quickly and keep the partner experience front and centre.
* Account Growth – Work closely with partners to help them expand their portfolios with Housr, identifying opportunities for deeper collaboration.
* Training & Support – Ensure partners are confident with Housr’s systems and processes by delivering onboarding, training, and ongoing guidance.
* Internal Accountability – Advocate for the partner internally, ensuring the wider Housr team delivers on our promises and exceeds expectations.
What we’re looking for:
* Proven commercial experience in B2B Customer Success or Account Management.
* Experience working in or with fast‑growth, customer‑facing businesses.
* Experience with contracts, service delivery, or partner success is desirable.
* Property, FinTech, or PropTech industry exposure is a bonus.
Travel
Regular UK travel required. You must have a full UK driving licence and access to a car.
What we offer
* Compensation – Genuinely market‑competitive basic salary, plus uncapped commission.
* Holiday – 25 days off, plus bank holidays each year.
* Monthly team lunches – At the end of each month we all grab lunch together as a team, and also have the afternoon off to focus on ourselves.
* Company socials – A chance to let our hair down as a team. Past socials have ranged from paintball to ping pong tournaments.
* Brand new central office space.
* Hybrid work policy – We’re big advocates of in‑person collaboration. We’re in the office four days a week, with Thursday as a team‑wide work‑from‑home day.
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