Centre Operations Assistant
Full-time | Monday to Friday, 08:3017:30 (occasional out-of-hours work)
From £26,250 per annum (depending on experience)
About the Company
Join a dynamic and fast-growing provider of flexible workspaces across the UK. With over two decades of experience, this company is at the forefront of the flexible office revolution - transforming underutilised buildings into vibrant business hubs. Their mission is to empower entrepreneurs and businesses with the freedom, support, and space they need to thrive.
They manage a diverse portfolio of business centres nationwide, connecting property owners with occupiers through a unique client management model. Their values - Smart, Supportive, Prudent, Straightforward, and Responsible - shape a culture of excellence and innovation.
The Role
As a Centre Operations Assistant, youll be the face of the centre, delivering exceptional customer service and supporting the General Manager in ensuring smooth day-to-day operations. From welcoming new customers to maintaining compliance and safety standards, youll play a key role in creating a professional and welcoming environment.
Key Responsibilities
Deliver a world-class service to all customers and visitors
Conduct professional viewings and support customer move-ins
Handle queries and feedback with a proactive, solutions-focused approach
Maintain high standards across the centre, including meeting rooms and communal areas
Identify opportunities to upsell services
Complete regular safety checks and manage incident reporting
What Youll Bring
Previous experience in a customer-facing role
Strong organisational and communication skills
Confident using Microsoft Office 365
A team player who is adaptable and resilient
Whats in It for You?
33 days annual leave (including bank holidays)
Discounted private medical insurance
Life assurance & income protection
Cycle to work scheme
NEST pension scheme
Employee assistance programme
Annual flu jabs & eye tests
Enhanced family leave policies
Training support and professional membership subscription
Training will be provided for Fire Marshal and First Aid certification.
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