We are seeking a motivated and customer-focused frontline worker to join our St Helens Integrated Wellbeing Team. The role will involve talking to members of the public and helping them to access our Wellbeing Services and other public health services.
Main duties of the job
The ideal candidate will have experience of dealing with customers on the phone, be a good listener and enjoy helping clients. In return you will be joining a fantastic team of people who have varied background in public health and working with communities.
There are plenty of opportunities to be part of the development of these services, as well as packages of support and training to develop you. With opportunities for flexible hybrid working and a great teamwork ethic, CHCP is a great place to work. If you feel this is the perfect position for you, we'd love to hear from you.
About us
At CHCP, we're passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard;at CHCP you have a real voice.
Compassion is at the heart of our business; our colleagues work together to deliver first class healthcareto thousands of people. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the 'CHCP Perks and Rewards' link.
Job responsibilities
Please see attached the job description and person specification for the main responsibilities associated to the role.
Person Specification
Qualifications
* NVQ Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
* Word processing to RSA 2 standard European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill
* Current Full Driving License
Knowledge & Experience
* Knowledge of a range of routine administration procedures
* Knowledge of stock control
* Ability to deal with potentially challenging and distressed people
* Previous NHS experience
* Previous experience of working with general public
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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