We’re looking for a motivated and customer-focused Sales Account Executive to join our growing team in Stratford-upon-Avon. This role combines account management with proactive business development, perfect for someone who loves building relationships, delivering excellent customer service, and driving sales growth.
You’ll manage a portfolio of existing B2B customers, ensuring they receive the best possible service while identifying opportunities for up-selling and cross-selling. In addition, you’ll play an active role in developing new business by following up on leads and engaging with potential clients through outbound calls and other prospecting activities.
Key Responsibilities
Manage and nurture existing customer accounts to ensure high satisfaction and retention.
Identify and capitalise on opportunities for up-selling and cross-selling within existing accounts.
Proactively follow up on warm leads and generate new business through outbound B2B calls.
Develop a strong understanding of our products and services to confidently communicate value to clients.
Maintain accurate records of all client interactions, sales activities, and pipeline updates in the CRM system.
Collaborate with internal teams to ensure customer needs are met efficiently and professionally.
Achieve monthly sales targets and contribute to the company’s overall growth.
Skills & Experience Required
Proven experience in a sales or account management role, ideally within a B2B environment.
Strong communication and relationship-building skills, both over the phone and in person.
A proactive, results-driven attitude with confidence in outbound calling.
Excellent customer service focus
Ability to manage multiple accounts and priorities effectively.
Comfortable using CRM systems and Microsoft Office applications.
What We Offer
£28,000 basic salary with monthly performance-based commission.
Full-time, permanent role with career growth opportunities.
Supportive team environment and on-the-job training.
Office-based role in the heart of Stratford-upon-Avon