The ideal candidate loves talking to people and proactively solving issues. You will be working with customers on a Multimodal basis, arranging shipment from Collection to delivery
Responsibilities
* Communicate with customers via phone, email and chat
* Provide knowledgeable answers to questions about product, pricing and availability
* Work with internal departments to meet customer's needs
* Data entry in various platforms
Qualifications
* At least 1 - 3 years' of relevant work experience
* Excellent phone etiquette and excellent verbal, written, and interpersonal skills
* Ability to multi-task, organize, and prioritize work on a multimedia basis