Your new company Are you detail-oriented, organised, and looking to gain experience in the financial services sector? I'm seeking a proactive Complaints Administrator to join a team on a 6-month fixed-term contract. Your new role As a Complaints Administrator, you'll play a key role in supporting the team by accurately inputting complaint data into an internal database. This is a vital function that helps the organisation track, manage, and resolve customer concerns efficiently. Key responsibilities: Logging and updating complaint records in our internal systems Ensuring data accuracy and consistency across platforms Liaising with internal teams to verify complaint details Supporting reporting and compliance effortsWhat you'll need to succeed Strong attention to detail and data entry skills Ability to work independently and as part of a team Good communication skills and a professional attitude Previous admin experience, ideally within financial services or similar What you'll get in return Full-time hours (Monday to Friday) Hybrid working: split between Liverpool city centre office and remote work 6-month fixed term contract £24,500What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)