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People support advisor

Wakefield
Wakefield Council
Support advisor
€30,000 a year
Posted: 18 May
Offer description

Join our dynamic HR team where you will have the opportunity to develop your skills and grow into an experienced HR professional.

We have a career‑graded position, allowing progression based on your performance and capability.


Key Responsibilities

* Provide timely and professional HR advice and support to internal and external customers, including schools.
* Assist managers and headteachers with effective HR tools and guidance to manage performance.
* Contribute to the development of HR policies and procedures that safeguard the Council and its employees.
* Act as the first point of contact for HR, pay, and employment queries.


Essential Qualifications

* Education to NVQ Level 3 or equivalent, or relevant HR experience.
* Customer Service experience is desirable, as you will be the first point of contact for a variety of customers.


Skills Required

* Strong communication skills, both written and verbal, with the ability to engage with a wide range of audiences.
* Ability to handle complex HR queries and provide pragmatic solutions.
* Have an awareness of employment legislation and its application in a diverse workforce.
* Proficiency in IT systems, including Word and Excel.


Why Join Us?

* Opportunity for professional development and career progression.
* Be part of a supportive team focused on delivering high‑quality HR services.
* We offer a flexible full‑time and part time working pattern.
* Generous annual leave scheme.
* Support and access to high‑quality training programmes to progress your career to the next level.
* We are committed to supporting the well‑being of our staff. We recognise that resilient teams need good work‑life balance as well as supportive leadership.
* Access to Wellbeing Coaching if required, Support for Carers, and a Sense of Belonging.
* Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
* Local Government Pension Scheme (LGPS).
* Great range of benefits including discounted membership to our excellent leisure facilities with free 12 weeks exercise program, discounts for a range of retail, entertainment, health and leisure providers, cycle to work scheme and many more.


Want to know more?

If you would like to know more about the role, the recruitment process or working for Wakefield Council, feel free to contact.

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