Modern Workplace Team Leader Location: Hybrid – Group Support, Lichfield Hours: 37.5 per week Reporting to: Head of Infrastructure and Services Are you a passionate leader with deep expertise in Microsoft 365 and Modern Workplace technologies? Do you thrive in a hands‑on technical role where you can drive innovation, lead a high‑performing team, and shape the digital experience of thousands of colleagues? If so, this could be the perfect next step in your career. At Voyage Care, we’re on an exciting digital transformation journey — and we’re looking for a Modern Workplace Team Leader to help us enhance collaboration, strengthen security, and deliver exceptional user experiences across the organisation. What You’ll Be Doing As our Modern Workplace Team Leader, you will: Lead, coach, and develop a team of Modern Workplace Specialists. Oversee and optimise Microsoft 365 services including Exchange Online, SharePoint, Teams and OneDrive. Own escalations for complex technical Modern Workplace issues. Deliver modernisation projects including migrations, deployments and upgrades. Drive adoption of collaboration tools and modern ways of working. Manage device and endpoint solutions using Intune, Autopilot, Samsung Knox and Apple Business Manager. Embed best practice across cloud security, governance and compliance. Work closely with stakeholders to deliver solutions that add real business value. Promote innovation and continuous improvement across the team. Technical Skills You’ll Need We’re looking for someone with strong hands‑on experience across Modern Workplace technologies. You should bring: Microsoft 365 & Cloud Technologies Advanced administration of Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive). Strong experience with Azure AD / Entra ID, security configurations and identity management. Knowledge of Microsoft Purview, compliance, data loss prevention and governance frameworks.Endpoint & Device Management Advanced proficiency with Microsoft Intune, Autopilot and MDM/MAM policies. Experience managing Windows, iOS and Android devices. Familiarity with Apple Business Manager and Samsung Knox.Security & Compliance Understanding of cloud security principles, conditional access, MFA policies and Zero Trust approaches. Experience working within regulated environments (care sector experience desirable).Scripting, Automation & Integration Ability to automate processes using PowerShell. Experience integrating Microsoft 365 services with wider enterprise systems.Collaboration & Productivity Tools Expertise in Teams configuration, governance, call/meeting policies and integrations. Strong knowledge of SharePoint site administration, permissions and structure design.Networking & Infrastructure Awareness Understanding of networking basics (DNS, DHCP, VPNs, routing) within enterprise environments. What You’ll Bring Proven leadership experience within a Modern Workplace or Microsoft 365-focused environment. Strong project management and change delivery skills. Excellent communication and stakeholder engagement. A solutions‑focused mindset with a passion for innovation. Relevant Microsoft certifications (highly desirable). A commitment to outstanding service and user experience. Why Join Us? At Voyage Care, you’ll: Play a central role in shaping our digital workplace. Lead an expert team committed to excellence and innovation. Influence how thousands of employees collaborate and deliver meaningful care. Join a supportive, forward‑thinking IT function with strong leadership and development opportunities. Ready to Lead Our Modern Workplace Journey? If you’re excited by the chance to lead transformation and deliver modern, secure, impactful workplace technologies, we’d love to hear from you. Apply today and help shape the future of digital working at Voyage Care