* Inward faster payments entries to tally with NatWest account statement.
* All the inward cheques and direct debits are processed and return are submitted
* on time to avoid risk/loss to the Bank.
* Checking whether stop payments are in place and actioned when it comes for payment.
* Checking and authorising the entries related to debit card transactions.
* Ensure customer chargeback queries are taken up with MasterCard on time and
* tracking of chargeback on a regular basis.
* Ensure all customer related queries are attended in CRM.
* Debit card reconciliation/and related issues.
* Posting the outward clearing entries after checking whether total is tallied.
* Checking whether standing orders are set up and processed in line with the
* customer’s request.
* Ensure that all faster payments request are processed with necessary approvals in line with our policy and customer signature is matched.
* Authorising the payments in bankline after checking the random entries and total amount.
* Co-coordinating with other departments/branches in case of any queries related to Clearing work.
* Assisting and managing the team members to get the job done on time without any errors.
* Ensure that all day to day is completed by the team members at the end of the day.
* Other day to day work for department.