SAP / IT Support Analyst £35,000 - £45,000 per annum (depending on skills and abilities) Permanent opportunity in Wrexham Why you will love this role: 4-day working week (Monday-Thursday) Broad exposure to SAP, IT systems, and business operations A role where your work directly impacts system performance and user experience Opportunity to develop both technical and functional SAP skills Stable environment with long-term career potential The Role: We are supporting our client to recruit a SAP / IT Support Analyst who willjoin a well-established manufacturing organisation where SAP plays a critical role in day-to-day operations. This is a hands-on, varied role combining SAP functional and technical support with wider IT systems responsibility - ideal for someone who wants ownership, visibility, and the opportunity to influence how systems evolve. Responsibilities of the SAP / IT Support Analyst: Providing 1st & 2nd line SAP support across core ECC modules (SD, MM, PP, CO, FI) Troubleshooting issues, resolving incidents, and delivering system improvements Supporting ABAP developments, enhancements, and system modifications Working with reporting & analytics, including data transformations and extractors Delivering SAP changes and continuous system improvements Creating SAP training materials and supporting users across the business Supporting wider IT infrastructure including antivirus, VPN, hardware, and networks Managing IT suppliers and contracts (phones, mobiles, equipment, software) Assisting with annual stock takes and IT-related administration The Candidate: The successful SAP / IT Support Analystwill have the following skills and abilities: At least 2 years' experience supporting SAP ERP systems Knowledge of ABAP and how it integrates with SAP BW processes Experience working across multiple SAP modules (SD/MM/PP/CO/FI) Strong organisational skills and the ability to manage competing priorities Confident communicator who can support both technical and non-technical users SAP Certification (desirable) GDPR / DPO Certification (desirable) The Client Our client is a major / world?leading manufacturer with a UK flagship site on the Wrexham Industrial Estate. Additional job titles/skills: SAP Support Analyst, ERP Support Analyst, IT Systems Analyst (SAP/ERP focus), SAP IT Support Specialist Friendly Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01