Derbyshire Support & Facilities Services Ltd is seeking an experienced digital professional to undertake the role of Head of ICT & Digital Services. Preferably you will have knowledge of the NHS and working within a busy hospital environment, but its more important that you are able to demonstrate a track record of delivering operational and strategic results in a fast paced and complex technology and business focussed organisation. The role will provide senior managerial and leadership support to the Director of ICT & Infrastructure, by overseeing the DSFS ICT & Digital Service day-to-day and playing a key role in the formulation of the ICT & Digital and Information Governance Strategies, ensuring innovation, high quality standards, and cost effectiveness. Interview Date : W/C 25th March 2024 Main duties of the job To deliver and maintain the performance of the ICT & Digital Service to meet the needs of a modern, digitally supported healthcare organisation. To be responsible for ensuring the ICT & Digital Service delivery is compliant with all relevant legislation and guidelines (e.g. Data Security Protection Toolkit). To deputise for the Director of ICT & Infrastructure, as required. About us Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company thats 100% owned by Chesterfield Royal Hospital NHS Foundation Trust. DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the Chesterfield Royal family, DSFS builds on solid NHS foundations to offer a more commercial approach thats dynamic, flexible, and proactive. DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyones abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together. Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered Job responsibilities Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required. Qualifications and Training Essential • Educated to masters degree level or equivalent experience (preferably in a Computing/IT or Health related discipline) • Evidence of continuous professional developmen Desirable • Currently a PRINCE2 Practitioner or equivalent evidence of experience • Service Management qualification (e.g. ITIL foundation) • Risk Management qualification (e.g. MoR foundation) • BCS Membership at a professional grade Experience Essential • 5-10 Year Senior Management experience in an ICT discipline • Significant Experience of and a demonstrable track record of high-quality people leadership and management • Experience of developing and maintaining communication with a wide range of people on complex matters, issues, and ideas and/or in complex situations, using the most appropriate means • Experience of managing Project Managers and multiple projects concurrently • Experience of developing, managing, and gaining approval for complex/high value business cases • Experience of interpreting national information standards and implementing guidance and new initiatives Desirable • Experience of managing cross functional teams with diverse business cultures and skill levels • Experience in NHS patient-based computer applications Skills and Knowledge Essential • Effective Team leadership, service management, work prioritisation, and customer management skills • Proven ability and experience of identifying goals and objectives, and motivating and leading others towards their achievement • Excellent interpersonal and communication skills (written, verbal and presentational), capable of delivering contentious messages • Commercial acumen and writing of robust business justification documents • Proven ability to manage risk and issues, including those that are strategic and politically sensitive, and of ensuring mitigation is in place • Organisational strategy and planning knowledge • Working knowledge of relevant legislation/guidelines e.g. Data Protection Act • Ability to manage external commercial suppliers to deliver value • Ability to ability to analyse information to make decisions Desirable • Significant specialist knowledge of programme management practices, tools & techniques, and governance • Excellent understanding of, and approach to benefits realisation • Proven ability to identify, plan and coordinate a set of related projects within a programme of business change, managing complex interdependencies to support business strategies for the realisation of planned benefits • Ability to use best practice in all aspects of programme management • Understanding of paper based medical records and storage and management of these Personal Attributes Essential • Good interpersonal / communication skills and the ability to explain technical information to a non-technical audienc • Ability to cope under pressure and meet challenging deadlines Desirable • Ability to adapt leadership style as required