Oracle DBA
6 months - possible extensions
Sheffield or Birmingham - x5 days onsite
£365 per day inside IR35 - Umbrella only
The role holder will be incident handling and change implementation in one or more technical areas particularly Oracle DB & MySQL Server. You will be expected to provide effective technical support of the technology within Enterprise Cloud Services Infrastructure to meet customer KPI & SLA's. Use and promote CI methodology as a standard operating tool used by the team on a daily basis to identify areas of waste and drive improvements.
What you'll be doing - your accountabilities
* Provide technical support, resolving escalated technical support issues across the lines of business to ensure systems availability to the customer.
* Support the timely delivery of IT Provision,Incident handling, Service Requests and Change Management by the team to the published SLAs and KPIs
* Provide technical support in the delivery of the services offered by the team and input to service productivity to achieve targets.
* Provide Line Manager early sight visibility of issues and concerns that could impact the Systems Engineering objectives, and effectively manage escalations.
* Support the Operational elements on transformational opportunities to help meet Enterprise Cloud Infrastructure and Technology objectives and influence the business to adopt recommendations.
* Practice CI methodology as a standard operating tool used by the team on a daily basis to identify areas of waste and drive improvements.
* To provide analytical and innovative input to projects/operational issues as well as support negotiations.
* Programming skills is very desirable. Required programming language Python is extensively used in development and Integration support for automation. Understanding of Unix Shell Scripting would be an advantage too.
The skills you'll need to succeed
* Oracle DBA Administrator: Strong skills in Oracle DBA and a learning acumen for new database related technology preferably in latest versions
* Experienced in own area, able to own and troubleshoot technical faults within the Enterprise Cloud Infrastructure (Oracle DB/MySQL) & our support structure.
* Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner.
* Stakeholder Management: Able to collaborate and work effectively across complex and Matrix relationships, negotiating where needed to help support agreement.
All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!