Overview
We are seeking an experienced gas engineer to join our busy team to carry out service and repairs on domestic heating and hot water systems for our customers.
Overview of Role
The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating and hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Key Responsibilities
* Carry out service and maintenance works on a variety of domestic properties across the region.
* Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
* Communicate updates and progress of work, completing the required paperwork electronically and manually.
* Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work.
* Comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Key Attributes & Requirements
* Gas qualifications are essential for this role including at minimum CCN1, CENWAT, HTR1, CKR1.
* Out of Hours evening and weekend cover on a rota basis is required as part of this role.
* A friendly and professional attitude to build strong relationships with clients & tenants.
* It is important that we complete all the appropriate criminal and reference checks before you start working with us.
* Working hours are: Monday to Friday 8am till 5pm (1 hour for lunch) plus call out rota to go on doing evenings & weekends work.
What We Offer
* Company vehicle and fuel card
* Uniform & mobile device
* Support provided for professional qualifications
* Employee wellbeing programme, occupational health support, telephone support – counselling for staff
* Service level awarded annual leave
* Enhanced maternity & paternity packages
* Dental/Healthcare cash plan
* Cycle to Work Scheme
* Electric Vehicle Leasing Scheme
* Gender & Equality Working Group
* Sureserve Academy – a platform for development, career progression
* Employee Voice programme
* Social activities for all of our Teams
* Sureserve Legends – celebrating the fantastic ways in which our employees live our values
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact us.
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Join us in our mission to deliver excellence across the UK.
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