As a Health Care Assistant on our IPU, you will work alongside registered nursing staff in the multi-disciplinary team, helping to provide holistic and person-centred care and support for patients with complex life-limiting illnesses.
Benefits of working at Hospiscare include
NHS salary match
Free on-site staff parking
Flexible and compassionate workplace
Wellbeing and mental health support
On-site subsidised meals, cycle to work scheme and much more
Main duties of the job
You will have experience in delivering care in a clinical setting, alongside awareness of the complexities of working with individuals at times of distress and conflict. Some experience of working in specialist palliative care would be an advantage. You will work equally well on your own initiative, managing a delegated workload and escalating issues as appropriate, or co-operatively as part of the team. Your developed communication and interpersonal skills will also be essential to be effective in this role.
About us
Hospiscare has been supporting people in Exeter, Mid and East Devon with terminal illnesses for over 40 years. Our services include support at home, a specialist palliative care ward, out-patients clinics, and supportive therapies.
We support close to 2,200 local people each year, in some of the hardest times possible. As a local charity, we raise around £10 million each year to continue to provide our care. Our staff, volunteers and supporters help us to care for people when they're most in need, no matter what their individual circumstances may be.
We're proud to be rated as 'five star' by patients and families and as 'outstanding' by the Care Quality Commission, to have been awarded a Mind Bronze Award for wellbeing at work and to be a Disability Confident employer.
Job responsibilities
Job Description
1. JOB DETAILS
Job Title: Health Care Assistant
Band: 3
Location: Searle House, Exeter EX2 5JJ
Hours: As on contract, including rotation to nights
Responsible To: Ward Manager
Responsible For: N/A
Accountable to: Head of Inpatient Services and ClinicalQuality
2. JOB PURPOSE
Job description
Job responsibilities
Job Description
1. JOB DETAILS
Job Title: Health Care Assistant
Band: 3
Location: Searle House, Exeter EX2 5JJ
Hours: As on contract, including rotation to nights
Team/Directorate: Inpatient Unit (IPU)
Responsible To: Ward Manager
Responsible For: N/A
Accountable to: Head of Inpatient Services and ClinicalQuality
2. JOB PURPOSE
Towork within a multi-disciplinary team and alongside registered nursing staff todeliver a high standard of evidence-based specialist palliative care.
Toprovide holistic and person-centred care and support for patients with complexlife-limiting illnesses.
3. KEY RESULT AREAS/PRINCIPALDUTIES AND RESPONSIBILITIES
3.1 Main Responsibilities
Assist with the implementation of planned care forpatients and those close to them under the supervision of registered colleaguesto ensure a high standard of nursing care at all times.
Assist in monitoring patients conditions on acontinuous basis, in partnership with patients, families and carers, to ensureappropriate escalation to senior colleagues when required.
Develop communication skills to be able to interactwith patients in a sensitive and professional manner in order to promote andmaintain Hospiscares values.
Undertake completion of HCA competencies to be ableto deliver simple clinical observations and provide input to patient careplans.
Assist in general housekeeping and monitoring ofstock/supplies to ensure smooth running of the ward to a high standard.
Adhere to Hospiscares clinical recordkeepingpolicy when providing and sharing verbal, digital or written information andinstructions, to ensure patient confidentiality is observed at all times.
InfectionPrevention and Control
Maintaining a safe environment for patients, visitors and employees iseveryones responsibility. All staff arerequired to adhere to Hospiscares Infection Prevention and Control Policy andmake every effort to maintain high standards of infection prevention andcontrol at all times. This includesensuring personal and team compliance with all relevant policies andprocedures, and acting upon or reporting any identified risks.
Disclosure and Barring Service
This rolerequires a Disclosure and Barring Service (DBS) Enhanced level check withAdults and Children Barred Lists.
3.2 KeyContacts
Internal
Ward Manager
InpatientUnit team
Medical teamReception and Front of House team
Cateringand Estates teams
SupportiveCare team
Volunteers
StudentNurses and trainees
External
Patientsand those close to them
3.3 Health & Safety
Ensure that Health and Safetyguidelines and fire regulations are strictly adhered to
Comply with safe working practices asdefined by Hospiscare
Complete online training as and whenrequired
Take reasonable care for your ownhealth and safety and that of others who may be affected by acts or omissionsat work
Report any accidents, incidents or nearmisses as soon as reasonably practicable
Manage own work life balance andgeneral wellbeing, including any relevant pressures in respect of lone working,travel, difficult environments and challenging situations
3.4 General
Be aware of and adhere to Hospiscarepolicies and procedures at all times
Take part in progress/performancereviews throughout the year
Cooperate with other Hospiscare departments
Attend training courses and completeonline training modules as required to meet the requirements of the post
Take responsibility for own personaldevelopment, seeking out opportunities to learn new skills
Undertake any other duties as requestedby management which are reasonably deemed to be within the scope of the role
3.5 Other
Apply the Hospiscare values and behaviours to everyaspect of the role at all times
Promote and maintain the brand standards ofHospiscare
Person Specification
Knowledge
* Awareness of delivering care in a clinical environment
* Awareness of the complexities of working with individuals at times of distress and conflict
Skills
* Developed time management skills, including the ability to prioritise own delegated workload.
* Developed communication and interpersonal skills
Personal attributes
* Ability to work autonomously and act on own initiative, seeking advice/escalating issues when appropriate
* Flexible and adaptable with the ability to respond positively in a rapidly changing environment.
* Team player
* Awareness of Equality, Diversity and Inclusion in all areas of work
Additional requirements
* Able to contribute 24 hours 7 days per week cover provided by Hospiscare's clinical services.
* Capable of fulfilling the physical demands of the role, including administering basic life support.
* Able and willing to work at different Hospiscare locations on occasion
Experience
* Demonstrable experience of care giving in the Acute Trust or Community Services
* Experience of working in specialist palliative care
* Experience of working with volunteers
Qualifications
* Level 3 qualification in Health and Social Care or equivalent/related
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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