Practice Manager
Department: Practice Recruitment
Employment Type: Permanent
Location: Malvern
Description
Exciting Practice Manager Position - Ascent Dental Malvern (WR14)
Full Time Position - 40 Hours P/W with 1 day work from home
Competitive Salary from £40K P/A & Additional Benefits
Ascent Dental Care are excited to be opening a search for an experienced Practice Manager to join our highly reputable private dental practice in Malvern. This is a great opportunity to lead a dedicated practice team alongside support of founders, Dr. Faresh & Dr. Gursh.
Ascent Dental Care are a highly reputable & established 5 practice private group spread across the Midlands, well known for delivering excellent quality dentistry in a calm & modern environment. We take pride in delivering excellent care and helping our patients feel confident about themselves & their smile. Our practice is equipped with industry leading technology with a reputation for excellence, meaning we are a go-to destination for patients seeking top-tier Dentistry.
Key Responsibilities
* Ensuring the smooth, efficient and compliant running of your dental practice - with a focus on patient safety at all times
* Ensuring the provision of excellent service to patients, quality of service, cost and delivery of performance in line with company strategy, targets and mission statement
* Providing support and direction to the team to enhance performance, skills and knowledge
* Plan & driving income targets for the practice, along with ensuring performance in line with profit & loss targets - a commercial focus is key for the role
* Monitoring & leading on KPI reviews, P&L calls & supporting clinicians to achieve Private/NHS practice targets
* Dealing promptly with any issues when they arise along with the support of our head office functions
* Deliver staff training and development, hold 1-1s with all team members, performance managing
What We're Looking For:
* Ideally 1-2 years of experience as a Dental Practice Manager, within private or mixed practice
* We may also be open to considering applicants with management experience in other sectors such as healthcare, retail & hospitality
* Must be commercially savvy, taking ownership of the practices P&L accounts, understanding areas for development & improvement
* Experience in leading a multi-disciplinary team, and ensuring all are working in harmony to deliver a fantastic patient experience
* Dentally software experience is preferred but not essential
* Ensuring CQC & other compliance requirements are met at all times
* Experience in providing exceptional patient care/customer service
Why Join Us?
* Highly competitive salary from £40K P/A depending on experience & advanced qualifications - there may be scope for negotiation for the successful candidate
* Performance related bonus scheme of up to 20% of salary, based on key performance indicators in the practice
* Hybrid working - 4 days in practice and 1 day working from home per week
* Ascent Incentives Package offering a range of paid leave benefits, incentive schemes, and development support designed to recognise important life events, reward contribution, and support long‑term career progression
* Access to a large PM network within the business, with conferences, monthly meetings & development programmes for our managers
* A great deal of support in the role from individuals, quality systems and experienced head office departments such as recruitment, marketing & finance
* GDC, Indemnity and CPD costs covered if you're a Qualified Nurse - equivalent to circa £500 per year
* Additional annual leave giving you a day off on your birthday
* Regular team & company social events, including a company wide Christmas Party, and a leadership conference in Marbella next year
* A great deal of progression available within a forward thinking & expanding private dental group
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