Class 1 Personnel are currently recruiting an Account Manager for one of the largest client based at Heathrow / Hounslow. Account Manager role mainly consists of delivering the highest level of service in the safest way following all Health and Safety guidelines. Human Resources and Personnel You Must Have: Experience in a similar role Good communication skills Clean UK criminal record (check required) or Police clearance certificate if required Strong work ethic, attention to detail, reliability Proof of right to work & National Insurance Flexible availability - days, nights, weekendsResponsibilities: Oversee all staffing needs and operations of the company Liaising with the client to ensure you understand and resolve any queries as they arise. Taking on early morning issues with sickness, no shows and work with the allocation team to ensure all shifts are covered. Working with the allocation team and understand the shift plan. Being on call at weekends to resolve any issues that may arise. Over time bookings - ensure that staff are contacted and will turn up for their shifts Assist with work schedules as and when necessary Assist in new employee onboarding Ensure compliance with internal and external policies and regulations Determine staffing shortfalls and help the team to cover any shortages Sort out any daily issues for Staff Contacting NO shows to see where problem is and updating Team Ensure all bookings are ...