Employer Gloucestershire Hospitals NHS Foundation Trust Employer type NHS Site Cheltenham General Hospital Town Cheltenham Salary £24,937 - £26,598 (pa, pro rata if part-time) Salary period Yearly Closing 21/12/2025 23:59
Medical Secretary to CNS and UNPs, Band 3
At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county’s largest employer, we are proud to provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital.
With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you’re beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We’re investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals.
We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career.
We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on‑site nurseries, reduced public transport costs, reward and recognition schemes, and a wide range of health and wellbeing initiatives.
Be part of Gloucestershire Hospitals, explore your future with us today.
Job overview
Urology Medical Secretary- Urology Nurse Practitioners and Cancer Nurse Specialists, Band 3
If you want an interesting role within the NHS and are excited by a challenge then being a Medical Secretary may be the perfect role for you.
The Urology Clinical Support Team is extremely busy and we are looking to recruit an enthusiastic and highly motivated individual who is committed, demonstrates loyalty and are prepared to work hard when necessary to get things done.
In return, we can offer you a job where you are valued in supporting our team and making a difference to patients, with the potential for further development within the team.
This exciting opportunity is full-time 37.5 hours per week.
Main duties of the job
The post-holder will provide an efficient, confidential and professional secretarial/administrative service to the Urology Cancer Nurse Specialists (CNSs) and Urology Advanced Nurse Practitioners (UNPs) teams. This will include administration and secretarial support to enable provision of patient care and speciality services. Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high-quality service for patients and clinicians. The post-holder will be expected to work as part of the secretarial team and will report to the Secretary Supervisor.
Working for our organisation
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on‑site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Detailed job description and main responsibilities
Please see the attached job description and person specification for more information on the main responsibilities of this vacancy.
Person specification
Qualifications
* Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
* Level III / Speed Typing qualification or demonstrable experience (min 60 wpm)
* NVQ in Administration level 3 computer literate in Microsoft Office packages
Experience
* Appropriate experience in a hospital or office environment
* Previous experience of dealing with members of the public
* Good command and understanding of English, punctuation and grammar
* Experience of using own initiative, prioritising workload and utilising organisational skills
* Working experience of TRAK/EPR/PACS/Infoflex
Knowledge/ Skills
* Ability to deal with complex situations
* Excellent communication and interpersonal skills
* Acts as a role model and are able to lead by example to ensure the Trust’s values and behaviours are reinforced throughout their area of practice.
* Flexible team worker
* Motivated and Innovative
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
You will only be contacted by the Recruitment Team via email if you are shortlisted for this post. Please ensure therefore that you check your e‑mail account regularly.
If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
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