Product Manager (OMS)
Hertfordshire
£90,000 - £110,000 + Package
Our client is a market leading retail SaaS supplier, they work with some prestigious retail brands across the global providing SaaS solutions. They have been established since 2006, over 200 employees across the UK and SE Asia.
As the Product Manager you will be an active member of the Retail Systems Delivery team delivering change and support to the systems that we manage. From fixing production issues not only through their immediate resolution but also understanding and resolving root causes, through interaction with internal teams and 3rd party partners to project testing and deliveryYou will be working on order management systems for end clients managing the full supply chain life cycle,
You will also;
* Ensure adoption of governance practises across all areas.
* Contribute to process improvements to obtain efficiencies.
* Liaise with third party vendors to deliver solutions and resolve application issues.
* Reduce system defects by analysing issues and providing appropriate fixes.
* Maintain positive customer relations and successfully resolve customer complaints and issues.
* Manage software delivery projects related to OMS
About You
The successful candidate will have exposure to critical business systems and will take pride in understandin...