Job Description
Company Description
Tempus and Founders Health offers a holistic approach to self-improvement, integrating advanced technologies and leading experts in aesthetics and longevity. Located in London's prestigious Belgravia, our clinic provides exclusive anti-aging treatments and longevity wellness. Tailored to individual needs, our aesthetic and medical programmes aim to give a rejuvenated, youthful glow. At Tempus, we prioritize understanding your needs and creating bespoke care plans that deliver effective, long-lasting results in a relaxed environment.
Role Description
This is a full-time on-site role for a Patient Experience Coordinator located in London Belgravia. The role involves handling receptionist duties, managing appointment scheduling, and ensuring an exceptional patient experience. Key responsibilities include answering phone calls with proper etiquette, responding to WhatsApp messages, maintaining up-to-date medical records, and providing compassionate communication. Additionally, the role may support executive administrative tasks as needed.
Qualifications
1. Strong Phone Etiquette and Communication skills
2. Experience in Appointment Scheduling and Receptionist Duties
3. Understanding of Medical Terminology
4. Excellent organizational and time-manageme...