Overview
Korn Ferry are currently seeking a Business Analyst on behalf of our energy client – 12 Month Contract – On site in Manchester. Requirements & Competencies – Manchester – On site.
Qualifications
* 3-5 years' experience as a Business Analyst, Solutions Analyst, or Project Manager, ideally in energy, utilities, or sales.
* Skilled in digital transformation, customer journey mapping, and self-service portals.
* Strong knowledge of customer service, sales, billing, CRM, data management, and related business systems.
* Proven ability in problem-solving, process optimisation, and workflow improvement.
* Familiar with CRM, telephony, workforce management, and project management methodologies (Agile/Waterfall).
* Proficient in MS Office, Jira, MS Project, and other project management tools.
* Experienced in stakeholder engagement, business change, and creating/managing business cases.
* Strong communication, data analysis, and organisational skills, with attention to detail and a focus on measurable outcomes.
* Effective team player, able to manage multiple priorities in dynamic, cross-functional environments.
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