Job Description
Interim HR Lead – Oracle Fusion Surge Team
Location: Birmingham (On‑site, 5 days per week)Contract Length: Initial 5–6 monthsRate: £350 per day (Inside IR35, UMB)
About the Role
Hays is partnering with a local council to recruit an Interim HR Lead to support a critical Oracle Fusion stabilisation and optimisation programme. You will join a newly created Surge Team, established to resolve defects, improve data quality, and accelerate performance across Core HR and workforce administration processes.This is a hands‑on SME role, ideal for an HR systems specialist who combines strong functional knowledge with a pragmatic, problem‑solving approach. You will work at pace to safeguard business continuity, support end users, and help embed improved HR operations in a post-implementation environment.
Key Responsibilities
Oracle Fusion HR SME Support
* Diagnose and resolve complex HR data, workflow, and configuration issues within Oracle Fusion.
* Troubleshoot issues across Core HR, Absence, Talent, and other HCM modules.
* Address workflow approval failures, stuck transactions, and user access issues.
* Identify and resolve data quality issues and root causes of recurring defects.
HR Operations Stabilisation
* Provide hands‑on support to HR Operations teams dealing with system-related backlogs or delays.
* Assist with processing cases where automation has failed or exceptions occur.
* Guide end users through system processes, ensuring accurate and compliant HR administration.
* Enhance end‑to‑end employee lifecycle processes impacted by the new system.
Cross‑Functional Liaison
* Work with IT, Finance, and service delivery teams to resolve issues affecting HR data flows.
* Support improvements to upstream and downstream HR processes.
* Document resolutions, workarounds, and updated processes clearly for operational teams.
Configuration, Testing & Continuous Improvement
* Make recommendations for system and process enhancements based on recurring issues.
* Support testing cycles for fixes, patches, and configuration updates.
* Contribute to ongoing improvements to HR service delivery and data accuracy.
About You
We’re looking for someone who brings:
* Strong HR and Oracle Fusion HCM subject matter expertise (essential).
* Experience in organisations undergoing transformation, system implementation, or stabilisation.
* A hands‑on, detail-focused approach with excellent analytical and problem‑solving skills.
* Confidence working with HR Operations, IT, Finance, and programme teams.
* Ability to thrive in a fast‑paced, business‑critical environment.
* Availability to work on-site in the Midlands, 5 days per week.
Interested?If you have the relevant HR/Oracle Fusion expertise and are available for an immediate or short‑notice start, we would love to hear from you.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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