Overview
The Sales Administrator is responsible for dealing with enquiries from our smaller customers and supporting our team of Sales Consultants.
Responsibilities
* Handle enquiries from micro customers regarding our online training and convert these into sales opportunities.
* Administer POs and process smaller orders with timely fulfilment.
* Provide support to our team of Sales Consultants by managing the sales queue and directing inbound enquiries to the correct departments.
* Utilise our CRM and lead management tools to track and assist with forecasting sales activity.
* Develop a deep understanding of HST products and services in order to provide advice to customers.
* Assist in monitoring sales performance metrics and help with reporting to ensure sales targets are being met.
* Produce and work to sales plans, team objectives and the company's core values.
* Supply accurate and timely weekly and monthly reports.
* Attend and contribute to sales meetings.
* Attend training events relevant to the role and HST values.
* Carry out any other duties that the company deems appropriate.
Role development and opportunities
There is an opportunity for this role to evolve, helping the team to identify areas of our work that can be supported by AI and tech solutions to drive efficiencies and increase productivity as the company grows.
Having fun both inside and outside work is important to us, and we have a highly motivated activities committee that organises regular events, both in person and virtually. We are big believers in the impact we have on the world being a positive one with our "giving something back" group focusing on volunteering opportunities, environmental impact, charitable giving and course donations.
Inclusion and equal opportunity
High Speed Training cares about our people and supports each other so we can bring our whole selves to work. We are inclusive, value diversity and celebrate individuality. As an equal opportunity employer, we do not discriminate on the basis of age, disability, race, religion or belief, gender reassignment, marital and civil partnership status, pregnancy and maternity, sex or sexual orientation. We are committed to ensuring equal opportunities for all applicants, so please let us know if you require any adjustments that we can accommodate as part of our application process.
Having been awarded the Best Companies accolade for our engagement, we recently secured a place as the 4th best company to work for in the Education and Training sector.
Remote working
Remote first at High Speed Training. We fully support flexible work arrangements to balance commitments inside and outside of work, whether on-site at our Ilkley head office, our central Leeds office, business lounges across the country, or remote anywhere in the UK. Our remote-friendly policy means we want everyone to work where they are happiest and most productive, and we’ll provide the setup you need to work beyond the traditional office environment. We are open to applications no matter where you are located in the UK and our interview and onboarding process is fully virtual.
Qualifications
* A collaborative team player with the ability to work to team goals and a drive to exceed expectations.
* Strong written and verbal communication skills, able to communicate effectively with colleagues, managers, customers and suppliers.
* A self-starter, highly organised, able to manage and prioritise work effectively with a good attention to detail.
* Be comfortable working from home, using core Google and Microsoft Office applications and other industry relevant programs and software.
* Experience of CRM systems would be an advantage.
Our team is made up of talented and passionate individuals, who genuinely care about the work they are doing to help our learners develop and pursue their goals. Find out more about our people and culture. We are proud to have achieved a 3-star rating showcasing our world-class levels of engagement.
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