Think Specialist Recruitment are delighted to be working with a fantastic company based within the Borehamwood area. This company have an opportunity for a Claims Handler to join their team. This position will be working within a claims department, ensuring all claims are handled from first negotiation through to settlement. The successful candidate will be someone who has previous experience as a Claims Handler (this is a must have), with good written and spoken communication skills. This is a great opportunity to join a brilliant team environment and company that have a great culture.
Monday - Friday with hybrid working after training
Salary - £30,000 plus good benefits
Some of the duties will include:
Acting as the first point of contact for policyholders, providing advice and guidance throughout the full cycle of their a claim
Monitoring the progress of each claim, keeping customers updated throughout
Obtaining relevant documentation to support and progress claims appropriately
Negotiating and settling claims within delegated authority limits, referring claims to underwriters where necessary
Preparing professional, well written responses to enquiries
Managing department email inboxes, responding to emails within a timely manner
Handling calls from customers and stakeholders as required, maintaining strong relationships internally and externally
Ensuring all actions and documentation comply with FCA regulations
Accurately maintain client records
Working well as part of the team
The suitable candidate:
Previous experience within claims handling is a must have
Strong written and verbal communication
High level of attention to detail
Great team player
Strong organisational skills and time management
Ability to work to deadlines
Must live within a commutable distance to Borehamwood
Looking for the next step in your career?
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support