Key responsibilities
* Act as the primary owner of the Odoo system across all business units.
* Provide first- and second-line support to country teams using Odoo.
* Troubleshoot issues and ensure smooth day‑to‑day operation of the platform.
* Coordinate training alongside existing internal subject‑matter experts (product, finance, warehousing etc).
* Maintain and improve system configuration, workflows, and processes.
* Support rollout of new modules and functionality across the business.
* Identify opportunities to bring additional processes into Odoo over time.
* Ensure consistency and alignment across subsidiaries.
* Support and improve data accuracy across the system (e.g. stock, expenses, reporting).
* Potential ownership of supply chain data completeness, including in‑transit stock and shipment pipeline visibility (in collaboration with Operations colleagues).
* Support operational reporting and dashboard development for country teams.
* Support process automation (e.g. reporting, alerts, financial analysis).
* Work alongside the Software Team to integrate Odoo with the wider MOPO data stack.
* Act as liaison with external developers or consultancies where deeper technical work is required.
* Serve as the central Odoo contact point across all subsidiaries (including international teams).
* Work closely with Operations, Finance, and Logistics stakeholders.
* Escalate complex development or architectural needs to the Software Team for support.
Team structure & positioning
This role sits within Operations, reflecting Odoo’s role as a core operational system, and is line‑managed by Operations. It is supported by the Software Team for platform integration, complex development, and architecture.
Skills & experience
Essential
* Strong understanding of ERP systems in an operational environment.
* Experience supporting users across multiple functions (e.g. stock, finance, operations).
* Ability to manage system configuration and workflows.
* Strong problem‑solving skills and attention to detail.
Desirable
* 2–4 years’ experience working with Odoo specifically (administrator, analyst, or similar role).
* Experience with supply chain or inventory management systems.
* Experience with reporting, dashboards, and data analysis.
* Exposure to system integrations or working alongside development teams.
* Experience working across multiple countries or distributed teams.
Working arrangements
* Full-time, office‑based role in Sheffield.
* Collaboration with international teams required.
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