A generous holiday entitlement (35/30 days per annum, plus bank holidays & closure days)
Full Time - Fixed Term Contract 2 Years (internal secondment only) – High Wycombe
Salary: £44,476 - £56,535
About the University
Buckinghamshire New University is an ambitious, modern university that encourages fresh ideas and aims to make a difference for students, staff and the local community. Our core values of being dynamic, responsible, inclusive, visionary and empowering guide everything we do.
Role Overview
* The postholder leads the Quality Assurance division within the Academic Registry.
* They ensure delivery of high‑quality, customer‑focused services that support institutional strategy.
* Key responsibilities include programme and module approval, programme monitoring, external examining and academic regulations.
* The role is part of the Senior Leadership Team and contributes to the wider Academic Registry.
Benefits
* Hybrid working (dependent on business needs)
* Training & development support opportunities
* Contributory pension scheme
* Discounted gym membership and other staff discounts
Job Information
Job Title: Interim Quality Assurance Manager
Faculty/Directorate: Academic Registry
Grade: H
Location: High Wycombe
Hours: Full‑Time
Responsible to: Academic Registrar
Job Purpose
The postholder manages and provides leadership to their section of the Academic Registry, ensuring objectives are met and customer experience is excellent. They act as the institutional expert on quality assurance matters and actively contribute to the strategic development of the Academic Registry.
Main Duties & Responsibilities
Strategic Leadership & Development
* Assist with long‑term strategy for Quality Assurance, Regulations, Policy & Casework.
* Lead design, implementation and enhancement of key processes (External Examiner nominations, Programme Approval, Academic Integrity, Academic Appeals, and Programme setup).
* Monitor sector developments (OfS, QAA, OIA, FHEQ, PSRBs) and recommend strategic changes.
* Lead cross‑Registry and cross‑University projects.
Operational Management
* Accountable for operational planning across all functional areas.
* Set and monitor objectives for the team.
* Oversee delivery of high‑risk casework (academic integrity, appeals, fitness‑to‑practice).
* Ensure accurate and timely setup of academic programmes on the student management system.
Expert Advisory Responsibilities
* Provide authoritative advice on regulations, quality assurance and casework.
* Represent Academic Registry on committees, panels, Boards of Examiners and working groups.
* Engage in external networking and bring best practice into University processes.
* Lead training for academic and professional services colleagues.
People Leadership
* Line management responsibilities including recruitment, performance management, professional development and wellbeing.
Continuous Improvement & Compliance
* Monitor service provision and act on feedback.
* Ensure compliance with legislative and statutory requirements (Data Protection, GDPR, OFS Conditions, Health & Safety, UK Visas, Equality & Diversity).
* Maintain auditable records and oversee FOI and data subject access requests.
* Evaluate project success and disseminate lessons learned.
Person Specification
Education, Qualifications & Training
* Degree or equivalent.
Knowledge & Experience
* Delivering an excellent customer experience.
* Expert knowledge of UK Higher Education quality assurance policy.
* Management experience in a quality assurance section.
* Line management experience.
* Crisis management experience.
* Experience developing innovative solutions and leading complex change projects.
Skills
* Excellent management and people leadership skills.
* Risk management skills.
* Excellent communication and influencing skills.
* Proven people management and development skills.
* Digital proficiency with Microsoft tools.
Special Requirements
* Commitment to the University’s values.
* Customer focus with a desire to deliver high‑quality service.
* Commitment to continuing professional development.
* An appreciation of the academic environment.
Closing Information
Closing Date: Tuesday 16th June 2026
Interview Date: Wednesday 1st July 2026 (TBC)
All applications must be made fully online.
Contact
For further information please contact Jon Lees (jon.lees@bnu.ac.uk).
Diversity & Inclusion
BNU is proud of its diverse community and is committed to promoting an inclusive workplace. We encourage applications from candidates who are under‑represented in higher education, including people from global majority backgrounds, those with disabilities and LGBTQI+ individuals in senior roles.
Accommodations
If you require any adjustments during the recruitment process, please let us know. We can discuss reasonable adjustments to support you in performing to your best ability.
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