Senior Housing Options Adviser
37 hours per week – Permanent – £45,091- £49,282 per annum (pay award to be agreed)
We are looking for a Senior Housing Options Adviser to join our brilliant team on a permanent basis. This is a position leading the frontline Housing Options service. The post holder will be responsible for the direct line management of officers who undertake statutory housing responsibilities and also support employees who provide a service positively aiding a range of complex cases to a diverse customer base.
About You
* Advanced knowledge of the Housing Act 1996 as amended by the Homelessness Reduction Act 2017 and a range of other legislation. Using this to support front line staff are delivering an excellent level of service, in line with the appropriate legislation
* The ability to work autonomously, supporting the Principal Housing Officer by making complex decisions based on evidence and data from multiple agencies
* Strong leadership skills, motivating and empowering frontline staff to deliver a high-quality service
* Experience in managing and where necessary advising front line employees on innovative ways to support complex needs individuals, promoting a multi-agency approach and in line with an assertive outreach model
* Experience in maximising performance across a team and be confident to drive and suggest changes to contribute to a performance focused culture
* An understanding of dealing with customers with complex needs, including new and innovative approaches to support individuals who are hard to reach
* An innovative style and supports transformation of the team with a strong focus on promoting the prevention of homelessness
* Commitment to delivering the councils values of great customer service, openness and accountability, innovation and improvement and fairness and respect
* Responsibility for demonstrating and promoting the Council’s Leadership Behaviour Framework by inspiring, communicating, collaborating and empowering self and others and leading by example
Benefits
* Excellent pension scheme with employer contributions
* Generous annual leave entitlement with options to purchase additional annual leave
* Committed training programme and development opportunities
* Onsite nursery with 20% staff discount
* Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
* Cycle to Work scheme
* Employee Discounts with a range of companies including EE and the Kaarp discount scheme
* Discounted Gym and swim membership
We are an employer that values face to face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role.
Please note: Wychavon District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.
To discuss the post or for further information, please call Lisa Williams Principal Housing Officer on 01386 565 202.
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