Communications Engineer
Hours: 37.5 hours per week, Monday to Friday
Location: Northampton HQ plus field visits (FULL DRIVERS License required)
Our client is a well-established Managed Service Provider (MSP) delivering end-to-end IT, connectivity and communications solutions to businesses across the UK. They specialise in providing tailored, scalable IT and telecoms services that help organisations operate efficiently, securely, and without disruption.
As a Unified Communications & AV Installation Engineer, you will play a key role in deploying best-in-class telephony and meeting room solutions for our customers, ensuring every interaction reflects our values of professionalism, clarity, and innovation.
You will be responsible for surveying, installing, and configuring cloud-hosted VoIP and meeting room systems, particularly focusing on Gamma Horizon, 8x8 Work, Yealink Teams Room Systems, and Contact Centre platforms. This is a customer-facing, field-based role which requires a confident communicator and a technically proficient engineer.
Responsibilities:
1. Conduct customer site surveys for telephony and meeting room deployments.
2. Document Call Flows and Phone system design for customer approval.
3. Install and configure Gamma Horizon and 8x8 Work systems, including handsets and soft clients.
4. Deploy and commi...