Position: Customer Success Manager
Location: Chippenham (Hybrid - 3 days per week on site)
Contract: Permanent - start ASAP
About the Role: We're looking for an enthusiastic and driven Customer Success Manager to join our sales team in Chippenham.
In this role, you'll be responsible for selling PEAK Technologies' solutions to new and existing customers in the SMB and Mid-Market space. You'll work to meet and exceed sales and margin targets by prospecting, building strong customer relationships, and providing complete, value-driven business solutions.
You'll collaborate closely with our OEM partners, ISV partners, and internal teams to ensure a seamless, customer-focused approach that reflects our One PEAK mindset.
What You'll Do:
* Drive sales of PEAK Technologies solutions to meet or exceed sales and margin goals.
* Develop and grow existing accounts while prospecting for new business opportunities.
* Conduct discovery calls and needs analyses to identify customer requirements.
* Manage your sales pipeline from lead to close, ensuring timely follow-up and accurate CRM documentation.
* Prepare quotes, proposals, and account plans while maintaining accurate forecasts.
* Build long-term customer relationships and ensure a high level of client satisfaction.
* Collaborate with sales leadership and partner networks to deliver best-in-class solutions.
* Support sales campaigns, product launches, and territory initiatives.
What You'll Bring:
* A degree in Business, Marketing, or Communications preferred (or equivalent experience).
* 1+ years of experience in sales, business development, or sales support.
* Strong communication and relationship-building skills.
* Proficiency in CRM systems (e.g., Salesforce, HubSpot).
* A proactive, results-driven attitude and excellent organizational skills.
* Ability to manage multiple opportunities and adapt to changing priorities.
Interested?
Please click 'apply now' to apply, or email HR- with any questions you may have.
About Peak Technologies: Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value. Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.
About Peak Technologies:
Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.