Job Description
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Purpose of the Role:
To provide essential administrative and transactional support to managers and frontline staff in a defined area of work within HMPPS. While this is a non-operational role, it may involve contact with prisoners depending on the work area.
Key Responsibilities:
Maintain accurate records and databases for your work area.
Act as the central contact point for communications, directing enquiries appropriately.
Support monitoring and reporting by completing returns and collating Service Delivery Indicators (SDIs).
Manage financial administration tasks including raising and processing requisitions.
Prepare documents and paperwork for management review, conducting initial checks.
Organise and take minutes for meetings as required.
Liaise with stakeholders and agencies to ensure information is properly shared.
Support awareness sessions and general coordination within your work area.
Core Characteristics and Tasks:
Strong organisational skills.
Effective communication handling.
Attention to detail in data management and document preparation.
Basic financial and procurement administration.
Confidentiality and professionalism in handling sensitive information.
Eligibility Requirements:
Security and identity checks are mandatory before appointment.
6-month probation period for external candidates (or internal, if not previously served).
Must declare membership in any group HMPPS deems racist.
Essential Requirements:
Must complete specialist training relevant to the role after appointment.
Key Behaviours (Civil Service Success Profiles):
Changing and Improving - Adapt and respond to change positively.
Communicating and Influencing - Communicate clearly and effectively with others.
Working Together - Collaborate with colleagues and stakeholders.
Managing a Quality Service - Deliver quality, efficient and effective services.
Delivering at Pace - Work quickly, efficiently and effectively under pressure.
This role is ideal for someone who is organised, detail-oriented, and comfortable working within structured processes and systems, especially in an environment where discretion and confidentiality are key.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.