Scheduler role - Temporary role Hitchin areas RG Setsquare is looking for schedulers to join our client's team based in Hitchin. This is a contract role up until the end of June and we are looking for candidates who can start immediately. Duties and Responsibilities • Allocate work to trades people within given time scales • Resource work efficiently by being aware of tradespeople’s availability and knowing where they are at all times • Promote and maximise 1st time fix • Monitor and report service delivery issues to senior service controller • Manage, move and reschedule jobs to ensure that service levels are met, minimise travel time and to ensure available resources for delivery • Produce client reports • Manage appointments and an appointment system Essential: • Previous experience in a customer facing role (for example, experience working in a call centre or retail) • Ability to engage people and build strong working relationships with trades, colleagues, clients and managers Desirable criteria: • Previous experience working in a Planning, Customer Service or Call Centre role • Experience in social housing repairs and maintenance...