ROLE OVERVIEW The role sits within JTC Academy as part of the overall Group Human Resources team, delivering a full-service HR function to over 1800 plus employees within the Group. PURPOSE OF JOB The Manager - JTC Academy is responsible for providing a proactive learning and development service to the JTC Group. The Manager's activities are aligned and support the delivery of the JTC Group plan and business objectives. MAIN RESPONSIBILITIES AND DUTIES Actively contribute as a key member of the HR team in supporting the delivery of the JTC Academy strategy which delivers skills and knowledge to all employees which in turn supports divisional, jurisdictional, and business objectives being achieved. Be a learning and development subject matter expert and a conduit of interpretation, influence and information for learning and development good practice, legislation, regulatory requirements, policies across the JTC Group. Support the ongoing development of the JTC Academy and content so it continues to underpin the JTC brand positively influencing JTC as an employer of choice and is an active retention tool. Design, develop and deliver a world-class induction, ensuring new starters have a consistently excellent experience. Ensuring that the materials and content within jurisdictional curriculums are updated and remain relevant at all times. Support the Senior Manager - JTC Academy in the creation of a robust and relevant evaluation process for all learning interventions. Support the Senior Manager - Academy in the design, delivery and evaluation of all management and leadership development programmes. Support the Senior Manager - JTC Academy in the identification of learning requirements (TNA) on a jurisdictional and divisional level in order to design, develop and deliver learning and development solutions that result in professional skills and JTC behaviours being continually positively developed. Deliver tailored learning programmes to key groups in the business and continue to develop programmes that encompass all employees. Support the wider JTC Academy team in maintaining a performance management culture that promotes the value of regular check-ins with managers and employees, goals set well and on time, end of year reviews, moderation and coaching managers who may have to have difficult conversations during these events. Support the continued implementation of 'Talisman', the Group's talent and succession programme - including learning delivery, coaching (as appropriate) and the annual talent reviews. Evaluate all learning activities to identify patterns or trends and communicate these to HR colleagues or managers as appropriate. Use evaluation techniques to drive the continuous development of JTC Academy. Liaise with HR colleagues and managers to ensure the learning and development approach is cohesive and fairly applied across all divisions and jurisdiction. Work with the HRBP's and managers to identify learning and development needs and provide a timely response and service. Extrapolate data and contribute to regular reports eg; GHB, local board reports, divisional reports, resourcing statistics. Provide key JTC Academy support with new acquisitions and other large scale project work particularly with the on-boarding and induction of new employees. Note, this may be within Group division or possibly providing support to other divisions (or HR specific) to achieve key business objectives. Actively contribute and be a key member of a multi-jurisdictional HR team building effective working relationships to ensure procedures are accurately followed, allowing for continuity of service during busy periods or times of absence. Uphold the professional standards expected of an HR practitioner and act as a role model of excellence with all clients, internally and externally. Maintain the highest standard of confidentiality and security in terms of employee data and business information and consider the impact of GDPR on all activities undertaken. Maintain accuracy when handling data and ensure that the integrity of processes is maintained. Follow four eye check protocol and fully complete check lists as required, including providing assistance to other HR colleagues who need support with four eye checks. Developing self and maintaining knowledge in relevant fields at all times, including keeping updated on industry trends, best practices, and new technologies in learning and development. Consistently demonstrate JTC core values and expected behaviours. Any other duties as deemed necessary. ESSENTIAL REQUIREMENTS Design and delivery of professional learning programmes including management/leadership development. Good understanding of blended learning approaches. Experience of effective evaluation of learning programmes. Preferable to be CIPD qualified, must be a least hold a relevant training/learning certificate. Strong analytical skills. Ideally experience of developing digital learning materials but not essential.